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Who owns user retention? Marketing, product or ad mon teams?

On its face, the answer to "who owns user retention" is simple: everyone does. Marketing builds awareness, attracts users, and engages them through various channels. Product works on improving UX, onboarding, gathering feedback and meeting evolving needs. Ad Mon has to strike a balance between generating revenue and maintaining a positive user experience.
But putting all these pieces together requires nuance and collaboration. It’s easier said than done, so we’ve brought on a couple experts.

On-demand Webinar
60 mins


We talked about: 


Pixel art-Check  Aligning goals and metrics
Pixel art-Check  Communication and collaboration
Pixel art-Check  Balancing monetization with positive user experience 
Pixel art-Check  Agreeing on how to interpret actionable and relevant data around user retention

 

Expert Speakers:

Warren 
Warren Woodward,
Chief Growth Officer
@ Upptic



Alex 
Alexandre Noirot-Cosson,
Chief Marketing Officer 
@ Playvalve



Benjamin 
Benjamin Roodman,
VP of Partnerships
@ CleverTap



John 
John Wright,
VP of Publishing
@ Kwalee