Behind the Campaign Results: Why Clients Recommend Adikteev
At Adikteev, delivering powerful mobile app retargeting and CTV solutions is only part of the story. What truly sets us apart, according to our clients, is the people behind the service. In our latest customer satisfaction survey, the feedback underscores a theme we’re incredibly proud of: the pivotal role of our account management team in driving satisfaction, responsiveness, and long-term partnership success.
Here’s a look at what our clients had to say and what it reflects about how we work.
A Result That Reflects Real-World Performance
72% of our clients responded that they would recommend Adikteev to a colleague or peer. What makes this figure meaningful isn’t just the strong indication of trust and value in how we serve their business needs. It’s also the story behind it. Clients consistently highlight relationships and human connection as core to their experience:
“Adikteev has been the best performing retargeting network.”
“Good results, amazing managers.”
These sentiments point to confidence in a team who listens, understands, and acts on what matters most to clients.
Reactivity that Resonates
When campaigns move fast, so do client needs. Our survey revealed an impressive Reactivity / Response Time score of 9.21/10, showing that clients appreciate not only quick answers, but thoughtful action.
This aligns with what our clients told us:
“Smooth communication within team. Quick response. Smart decisions.”
“The Adikteev team delivers excellent results in terms of efficiency and is always very attentive to our requests.”
In practice, that means when a client reaches out with a question, concern, or idea, they’re met with responsiveness that feels human, not transactional. It’s this agility and attentiveness that helps keep campaigns on track and clients confident.
Outstanding Account Management
Account Management at Adikteev scored an average of 9.31/10. This reflects the consistent care, expertise, and relationship-building that we strive for.
Clients shared:
“Perfect management, great results.”
“Great service and great effectiveness of the remarketing activities.”
“The professional team, strong relationships, and responsiveness are the core of our partnership.”
These quotes highlight what we strive for every day:
- Professionalism paired with accessibility
- Strategic guidance grounded in real collaboration
- A partnership mindset, not a vendor checklist
The Heart of Client Satisfaction
We understand that clients don’t just want answers. They want teams who understand their goals, support that feels personal and proactive, and partners who are as invested in success as they are.
Listening, responding, and building real connections has led to meaningful satisfaction scores and, most importantly, strong advocacy from the brands we work with. As we continue to evolve our solutions in mobile retargeting and CTV, our account teams are at the forefront of translating strategy into results with speed, care, and genuine partnership.
To all our clients who shared their feedback: thank you. Your insights guide our growth, inspire our teams, and reinforce why the human side of service will always be central to what we do.
Here’s to more responsive support, strong relationships, and collaborative success together.
Meet the Team
Here are just a few of the incredible humans behind these powerful results.
Interested in learning more about how our account teams support clients? Get in touch with our team to hear firsthand how we tailor strategies with care.